Patient Care and Privacy - Wooster Community Hospital

Patient Care and Privacy
A Patient Advocate is available to be your representative --to respond to your questions or concerns and to help you get prompt answers and solutions related to your care or services provided to you.
Wooster Community Hospital continually strives to improve how we treat each individual who has entrusted us with their health care needs. We welcome your questions, comments and concerns. As a patient or a family member, you have several options available to you when you have inquiries:		Provide information to the staff member providing your care Contact the unit or department managers Contact a Patient Advocate by calling 330-263-8727 Email your concern to PatientAdvocate@wchosp.org

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	Forms and Privacy Practices


		Authorization for Disclosure of Protected Health Information Form

		Notice of Privacy Practices The confidentiality of your health information is important to us. As your community Hospital and health care provider of services, such as home health, we rely on you to give us complete and accurate information about your condition, symptoms and health history. We want you to know about our privacy practices that are intended to safeguard the proper use and disclosure of your health information.

		Notice of Privacy Practices Employee Health Benefit Plans for employees of Wooster Community Hospital - The confidentiality of your personal health information is important to us. Employee Health Benefit Plans for employees of Wooster Community Hospital. We want you to know about our privacy practices, which are intended to safeguard the proper use and disclosure of your health information for processing and paying your claims.

		If you have any questions about HIPAA or Patient Privacy Practices please contact us. >>

		Insurance information

		Access to Medical Records


	Patient Advocate

		Every effort will be made to resolve complaints or concerns with the Department Manager or Patient Advocate's input. However, in accordance with the Medicare Conditions of Participation, a grievance process is available for complaints regarding quality of care or premature discharge issues that can not be resolved in a less formal manner. This process can be initiated by notifying the Patient Advocate. Complaints may also be forwarded to the state survey agency regardless of whether or not the hospital's grievance process has been utilized. The state survey agency in Ohio is: The Ohio Department of Health 246 North High Street P. O. Box 118 Columbus, OH 43266-0118 800-669-3534

		HIPAA
			The Health Insurance Portability and Accountability Act of 1996 (HIPAA) established new standards for the movement and uses of health care information. There are three types of standards created by HIPAA: privacy, security and administrative simplification (e.g., transaction standards). Taken together, these regulations have a major impact on the day-to-day functioning of the nation's hospitals and affect virtually every department of every entity that provides or pays for health care.
			Wooster Community Hospital Printable Confidentiality (HIPAA) Policies and Procedures
			HIPAA Policies and Procedures Definitions

Who Is at Risk?

Sometimes when you want it the least, your body needs it the most. When you feel tired, worn out and stressed out, the last thing you feel like doing is driving down to your health club for an intense workout. The fact is, this is exactly what you should do.

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