Patient Care Navigator

In a hospital setting, a “Patient Navigator” is someone who provides individual assistance to patients and family members to help overcome healthcare system barriers.  This role can involve education, linking to internal or external resources, handling insurance questions, or simply facilitating timely access to care.

Wooster Community Hospital offers the assistance of two Patient Navigators at your service.  They can provide assistance with medical care as well as connecting patients to available resources.

Our team includes Polly Johnson, Patient Navigator and Susan Van Sickle, RN, Oncology Specialist.  They can be reached at 330-202-5162 or by email at: pjohnson@wchosp.org

The Patient Navigator office is on the ground floor next to the hospital auditorium, and just up the hall from the Breakaway Café coffee kiosk.
 

Contact

By phone at 330-202-5162
By email at pjohnson@wchosp.org
By visiting the Patient Navigator office on the ground floor next to the hospital auditorium, and just up the hall from the Breakaway Café coffee kiosk.

Office Hours

Monday through Friday, 8:00 AM – 4:30 PM and as needed.

Special Services

Meet Our Team
Meet Our Team

Our team includes Polly Johnson, Patient Navigator and Susan Van Sickle, RN, Oncology Specialist.  They can be reached at 330-202-5162 or by email at pjohnson@wchosp.org.

Polly previously worked for the American Cancer Society, where she was a Patient Navigator for 8-1/2 years.  She’ll work closely with patients, their families and the medical staff to make sure they are aware of all the resources available to them.

Susan has been a nurse at Wooster Community Hospital for several years, and brings her nursing experience to the Patient Navigator role.  As a nurse, she can talk to patients and their families about their medical care, support, and help with medical resources and answers.

Next Steps

Support Groups
Support Groups

At Wooster Community Hospital, we have found that support groups provide an important source of emotional and psychological benefits for our patients, former patients their friends and families. The following groups meet at Wooster Community Hospital. If you would like to learn more please visit the Support Groups page.

Next Steps

Oncology
Oncology

We at Wooster Community Hospital recognize that cancer is a complex group of diseases. The Commission on Cancer Program Standards promotes consultation among surgeons, cancer specialists, and staff. This multidisciplinary cooperation results in improved care for you. For more information on our approach to cancer treatment and the available options for cancer care, visit our Oncology page.

Next Steps

Home Assistance
Home Assistance

Wooster Community Hospital offers a Home Assistance program to help you as a family member or caregiver who dedicates your time to caring for an adult loved one. We offer “respite care” -- or a much needed break time -- so you can have a night out, a day off, run a few errands, or just a few hours to care for yourself. For more information about our home assistance program please visit the Home Assistance page.

Next Steps

Your Visit
Your Visit

To assist you in planning for your visit visit to Wooster Community Hospital we have assembled a group of items that we feel can help you understand what to expect during your visit to our Hospital. For information regarding your visit please navigate to the Your Visit page.

Next Steps