Contact Wooster Community Hospital
The friendly staff at Wooster Community Hospital welcomes your call and looks forward to serving you.
Wooster Community Hospital Health System
Main Phone: (330) 263-8100
Call Center: (330) 263-8144
We have a total of eight locations from which to serve you in Wooster, Ohio.
Business Office and Billing: (330) 263-8158 or (833) 540-9687
Financial Assistance: (330) 263-8418
Central Registration: (330) 263-8292
Central Scheduling: (330) 263-8660
Lab Appointments at WCH Main Campus: (330) 263-8552
Lab Appointments at Milltown Professional Building: (330) 202-3370
Medical Records: (330) 263-8615
Preregistration: (330) 263-8660
Preregistration at Milltown Service Center: (330) 202-3370
Milltown Professional Building: (330) 202-3370
Volunteer Services: (330) 263-8299
Physician Recruitment (330) 263-8477
Behavioral Health Services: (330) 263-8710
The Cardiovascular Institute: (330) 263-8282
Cancer Care: (330) 262-2800
Cardiac Rehab: (330) 263-8575
Cath Lab: (330) 263-8720
Corporate Care: (330) 202-2273
Endoscopy Department: (330) 263-8274
HealthPoint Chiropractic: (330) 202-BACK (2225)
HealthPoint Health & Wellness: (330) 202-3300
Home Health: (330) 263-8636 or toll-free (800) 531-3036
Inpatient Rehab: (330) 263-8421
Intensive Care Unit: (330) 263-8371
The Joint Center: (330) 202-5134
Mammography: (330) 202-3301
NowClinic Urgent Care: (330) 263-8360
Nutrition & Diabetes Services: (330) 263-8196
Oncology Patient Navigator: (330) 202-5162
Outpatient Rehab: (330) 202-3300
Pharmacy: (330) 202-5570
Progressive Care Unit: (330) 202-5640
Pulmonary Rehabilitation: (330) 263-8255
Sleep Disorders Center: (330) 263-8400
The Women’s Pavilion: (330) 202-5548
Transitional Care Unit: (330) 287-5900
Vascular Lab: (330) 263-8282
Wound Healing Center: (330) 263-8750
How to call a patient directly (X, XX, XXX = last 1, 2, or 3 digits of room number):
Intensive Care Unit: (330) 287-270X
Progressive Care Unit (PCU): (330) 202-56XX
Transitional Care Unit (TCU): (330) 287-59XX
Women’s Pavilion: (330) 202-55XX
Med-Surg 2: (330) 287-27XX
Med-Surg 3: (330) 287-29XX
Inpatient Rehab: (330) 263-84XX
In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT!
For media inquiries and requests, please contact Michelle Quisenberry, Director of Marketing & Public Relations.
Phone: (330) 263-8143 or (330) 263-8100
After hours and weekends:
Wooster Community Hospital Media Relations is on-call 24 hours a day, seven days a week for urgent media inquiries. Call the hospital operator at (330) 263-8100 to have the media relations representative contact you. Provide the operator with a call-back number and you will be contacted promptly.
Wooster Community Hospital continually strives to improve how we treat each individual who has entrusted us with their health care needs. If you have a concern regarding the quality of care provided to you or someone else, please consider first contacting our oncology patient advocate to address your grievance.
Phone: (330) 263-8727
If you have not able to resolve or diffuse the issue with our oncology patient advocate and want to take further action, call (866) 496-9647 or complete the Patient Complaint Report for DVL GL Healthcare, our hospital accreditation provider.
Understanding the health care system can often be confusing. Our friendly billing and patient services staff can help you navigate the insurance and billing process. If you have a question related to your bill or insurance, please contact our business office at (330) 263-8158 or toll-free at (833) 540-9687.
Wooster Community Hospital accepts Medicare, Medicaid, all major traditional insurance plans, and most managed care plans. You can view our Price List and Self-Pay Package Pricing. If you have any questions about our prices, you may contact our business office at (330) 263-8158.
If you are in need of financial assistance, feel free to complete our financial assistance application or contact us at (330) 263-8418 and one of our patient services representatives will be happy to help you complete Medicaid and HCAP applications.
Pay Your Bill
To pay your bill, you can:
- Visit our business office located on the ground floor of Wooster Community Hospital near the surgery waiting room
- Pay by phone by calling our business office at (330) 263-8158 or toll-free (833) 540-9687
- Pay online
We accept cash, checks, Visa, MasterCard, Discover, and American Express.
Monday - Friday, 8 am - 4:30 pm
Phone Hours (pay your bill over the phone by check or credit card):
Monday - Thursday, 8 am - 7 pm
Friday, 8 am - 4:30 pm
Saturday, 9 am - 1 pm
We also have a 24/7 automated phone payment for after-hours.
- Monday - Friday, 7:30 am - 4:30 pm
- The HIM department is located on the first floor of Wooster Community Hospital.
Monday – Thursday: 6am–8pm
Reopening on 7/19/21
Monday: 8am - 11am
Tuesday: 4pm - 7pm
Wednesday: 8am - 11am / 4pm - 7pm
Saturday: 8am - 12pm
Tuesday: 6am-9am, 5pm-7:30pm
Wednesday: 6am-9:30am, 5:30p-7:30pm
Thursday: 6am-9am, 5pm-7:30pm
Sunday: Pool Closed
Monday - Friday: 8am-1pm