WCH Behavioral Health
Comprehensive Behavioral Health Services
The Path to Mental Health Wellness Can Begin at WCH Health System's Behavioral Health Services
Our behavioral health programs are designed for those diagnosed with:
- Post-traumatic stress disorder (PTSD)
- Bipolar disorder
- Generalized anxiety disorder
- Panic disorder
- Other mental health issues
If you or someone you love is having difficulty coping with the daily struggles of depression, anxiety, or other mental health issues, Behavioral Health Services at Wooster Community Hospital may be able to help.
Behavioral Health Services offers two levels of outpatient treatment, both with access to a psychiatrist. A majority of our patients complete their psychiatric evaluation within 48 hours. The programs offered are called Partial Hospitalization (PHP) and Intensive Outpatient (IOP). Below is a continuum of the levels of care we offer for mental health treatment (our services are highlighted in red):
This program makes for a perfect step-up from the traditional outpatient program. The IOP is less intensive than the PHP. The IOP client will attend the program 2-4 days a week for three hours a day.
Group therapy is offered from 9 am to 12 pm. Staff will work with the client to customize the program to the client’s availability and their individual needs. Individual counseling, family therapy, and follow-up with the psychiatrist can be provided as well.
This level of care provides clients with a safe and structured treatment environment without a total disruption of their daily routine. The PHP client will attend the program 5 days each week and participate in four group sessions each day.
Along with group sessions, the client will participate in individual and family counseling as well as psychiatric evaluation and medication management with our psychiatrist. PHP clients are involved in treatment generally from 9 am to 2 pm daily.
PHP is ideal for clients who want to maintain their independence in the community but require increased access to therapeutic skills, counseling, and support from mental health clinicians.
Behavioral Health Services contracts with most insurance plans, including Medicare, Medicaid, and commercial insurance. To determine what your insurance will cover with our programs, please contact your insurance provider.
Referrals to WCH Behavioral Health Services can be made by health care providers, mental health agencies, employee assistance programs, or by the patient. The cost of the program is covered by most insurance plans and Medicare. To make a referral, or to obtain more information, call Behavioral Health Services at (330) 263-8710.
"All of the staff is amazing. They are there for their clients."
"I can't say enough good things about this program, it has changed my life. This program has given me the tools to better myself and my life and face the challenges with confidence. Maggie, Rachel and Steph are amazing at what they do and I will be forever grateful!"
"The whole program and staff are amazing! You saved my life!"
"Maggie helped me by just talking and making me feel like I can open up."
"All of the staff was helpful in their own way. They made me feel comfortable. The program is wonderful."
"Rachel really helped me see that things will be okay in my life during our individual sessions. Steph and Rachel's teaching is excellent, it's a great combination of information and activity."
"This is the best program I have ever done. The therapists are great."
"The program was far more helpful than I expected! It provided a foundation to approach challenges successfully."
"Loved the warm, caring atmosphere. My therapist helped me tremendously."
"Steph helped me by checking in with me and challenging my thoughts. It also helped meeting others with the same illness."
"Rachel impacted my life. She challenged me and believed in me."
Both programs offer the patient a personalized treatment plan that can include individual, couples, and family counseling. Each patient works closely with their treatment team to obtain their goals.
Your personalized treatment team consists of:
- Master’s level licensed clinician
- Psychiatric nurse
- Board-certified psychiatrist
Patients who enter either program will have a psychiatric evaluation by our psychiatrist. A majority of patients who enter the programs will be seen by a psychiatrist within 48 hours of admission.
During treatment in either program, staff will work with the patient’s established outpatient providers in an effort to coordinate and improve treatment outcomes.
Services provided include:
- Group therapy (facilitated by a licensed therapist)
- Individual and/or family counseling, as needed
- Medication management by a board-certified psychiatrist
- Interventions by the nursing staff
- Aftercare planning
Group topics include:
- Stress management
- Anger management
- Identifying coping skills
- Obstacles and barriers to mental wellness
- Emotions and behaviors
- Problem solving
- Crisis management and safety planning
- Improving self-esteem
- Healthy living
- Grief and loss
- Increasing self-awareness
- Illness management
- Education on numerous topics including mental health diagnosis and medications
The programs allow patients to obtain the treatment needed during the day and return to the comfort and familiarity of their own homes in the evening. Lunch is served at the center. Transportation services can be arranged within Wayne County.
The programs serve adults 18 and older. Individuals with a variety of mental health diagnoses may qualify. However, clients must be cognitively and emotionally capable of participating in group therapy. Participants may not be actively homicidal or suicidal.
Not sure if our programs are right for you? Give us a call at (330) 263-8710 for a free program assessment. Our staff will answer any questions that you have. You may also email any questions to email@example.com.
1685 Cleveland Rd
Wooster, OH 44691
Meet the Staff
Brandon Massullo, LPCC-S
Director, Behavioral Health Services
Stephanie Freeman, LPCC
Hear about the experiences of our patients in their own words.