Visiting Hours

Mask Required to Enter Main Campus

Wooster Community Hospital remains vigilant in providing a safe environment for our patients and staff.  As we continue to deal with the current public health crisis, below is our current visitor policy in place as of May 2022. We appreciate your understanding as we work through this challenging time together.

Members of the Clergy should obtain an identification badge from the Chaplain before visitation and follow the guidelines posted in the Chaplain's office.

Visiting Guidelines:

Visiting Hours:

1. PCU & Medical/Surgical: Visiting is encouraged from 9 AM-8 PM. After hours visitation is discouraged in order to promote sleep and rest for our patients
2. Woman's Pavilion:
   1. Support People: 3 healthy adult support people. Same 3 people for entire hospital admission. (If Doula or community midwife is used this will be considered 1 of the 3 support people)
   2. Postpartum Visitation: Postpartum begins 3 hours after birth until patient goes home.Visitation may occur only during the following times:
      • 10 AM-11 AM sibling (s) (of newborn) with 1 or 2 child caregivers
      • 6 PM-7 PM open visitation for newborn siblings and healthy visitors 14 and over
3. Inpatient Rehab: No children under the age of 10. No more than 4 visitors at one time. Visiting hours are as follows:
   1. Monday – Friday: 4 PM – 8 PM
   2. Saturday: 2 PM – 8 PM
   3. Sunday: 11 AM – 8 PM
4. Transitional Care Unit: It is preferable that visitors visit between 10:00 am and 8:00 pm however the residents may have visitors 24 hours a day. Members of a Transitional Care Unit residents' immediate family, guardian, physician, friends, sponsors, spiritual advisor, or ombudsman may visit at any time unless the resident objects. The resident has the right to withdraw consent for visitation at any time.
5. ICU:
   • Patient visitation is limited due to patient condition and patient care needs
     1. ICU visiting hours are 9 AM-8 PM
     2. Visitors are limited to 2 per patient at a time
   • Children under 14 years of age are not allowed to visit in ICU
   • Flowers or live plants are not permitted in patient rooms
6. Emergency Department (ED):  2 designated support persons per patient. Special circumstances will be considered.
7. Outpatient Infusion: 2 support persons over the age of 14 per patient. Phone conference calls can be utilized for those who are not able to attend.
8. Post Anesthesia Care Unit (PACU): parents, or guardian may stay with child (17 years old and younger) in PACU
9. Day of Surgery: Two support persons may visit in the patient's room or ambulatory care at any time prior to surgery
10. Hospice patients may have visitors at any time.
11. We encourage visitors to have discretion in bringing small children into the hospital due to possible exposure of the child or patient to infectious diseases and/or the hospital milieu.
12. Visitors and patients are encouraged to discuss special visiting needs, such as staying at hospital overnight, with the patient's nurse.

Additional Guidelines:

• You will be prompted to use hand sanitizer and will be required to wear a mask at all times.
• Please use restrooms in patient’s room only. Wash hands for at least 20 seconds with soap and water after any direct contact with the patient, and after using the restroom. Do not touch your face, includes around your eyes, mouth, nose. If you do, please wash your hands right away for at least 20 seconds with soap and water.
• Use the call light to ask for assistance- Please avoid roaming in the hall or coming out to the nurses’ station.
• You must keep their mask on while inside patient's room, regardless of COVID diagnosis or vaccination status.
• If visitors do not follow infection control guidelines, caregivers can ask them to leave the facility and restrict their visitation privileges. For support, call the Patient Advocate line at (330) 263-8727.

Hospital staff will make every effort to connect with you regularly to discuss your loved one’s condition and needs. You are welcome to call the nursing unit for updates or you can contact the patient directly using their cell phone or their hospital room phone.

ICU (330) 263-8370
PCU (330) 202-5640
MS2 (330) 287-2740
MS3 (330) 287-2940
Emergency Department (330) 263-8444
Ambulatory Care (330) 263-8271
Women’s Pavilion (WP) (330) 202-5540
Transitional Care Unit (TCU) (330) 287-5900
Inpatient Rehab Unit (330) 263-8421
Hospital Operator may connect directly to patient's room (330) 263-8100