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The Baxter production facility in North Carolina, which supplies 85% of Ohio hospitals with IV solutions, was severely affected by Hurricane Helene. This has led to a significant reduction in IV fluid supplies, potentially delaying surgeries at WCH. Hospital leadership is actively implementing mitigation strategies to adapt to the situation and maintain exceptional care for our community.

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The Baxter production facility in North Carolina, which supplies 85% of Ohio hospitals with IV solutions, was severely affected by Hurricane Helene. This has led to a significant reduction in IV fluid supplies, potentially delaying surgeries at WCH. Hospital leadership is actively implementing mitigation strategies to adapt to the situation and maintain exceptional care for our community.

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C2C

doctors at Wooster Community Hospital

Commit 2 Connect (C2C) Program


The C2C program at WCH stands as a symbol of innovative patient care, fostering enhanced communication channels between our patients and providers. This initiative redefines conventional healthcare interactions, emphasizing meaningful engagement and collaboration. Through C2C, we aim revolutionize the patient experience, integrating empathy and understanding into every aspect of care delivery.

Revolutionizing Patient-Provider Communication

Revolutionizing communication within healthcare, our C2C program bridges gaps, fostering deeper connections between patients and providers. By prioritizing open dialogue and active listening, we cultivate an environment where concerns are heard and addressed effectively. Through this approach, we empower patients to actively participate in their care journey, leading to improved outcomes and overall satisfaction.

At WCH, patients are not just individuals—they are our priority. Our approach revolves around recognizing and valuing each patient's significance, ensuring they feel heard, respected, and supported throughout their healthcare journey. By prioritizing patient importance, we create a culture of compassion and empathy, laying the foundation for exceptional care experiences.

The Dedicated Team: Commitment to Connection

Our team at WCH embodies unwavering dedication to connecting with patients on a profound level. Each member is committed to building meaningful relationships, going beyond routine interactions to understand patients' unique needs and preferences. Through this commitment to connection, we foster trust, instilling confidence in our patients that they are in capable and caring hands.

Guided by our commitment to patient-centered care, WCH implements various initiatives to promote team engagement and collaboration. From ongoing training sessions to regular feedback mechanisms, we equip our staff with the tools and resources needed to excel in their roles. By nurturing a culture of continuous learning and improvement, we ensure that every team member is empowered to deliver exceptional care.

Creating Lasting Impact Through Meaningful Conversations and Valuing Presence

Meaningful conversations lie at the heart of our patient care philosophy. By engaging in open and honest dialogue, we create opportunities to address concerns, provide support, and foster trust. Whether it is a simple conversation during a check-up or a more in-depth discussion about treatment options, every interaction is an opportunity to make a lasting impact on our patients' lives.

At WCH, we recognize the profound importance of each patient's presence within our health system. Every individual who walks through our doors is welcomed with warmth and respect, knowing that their well-being is our utmost priority. By valuing patient presence, we strive to create an inclusive and supportive environment where everyone feels valued and cared for.

Commit 2 Connect (C2C) Program at WCH

We believe that every interaction, no matter how brief, has the power to shape the patient experience. That is why we are committed to delivering exceptional experiences at every touchpoint. Whether it is a smile from a receptionist or a compassionate gesture from a nurse, we understand the impact of small gestures in creating positive outcomes for our patients.

Join us in creating a healthcare experience that is centered around you.

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Wooster Community Hospital (WCH) Health System offers a comprehensive range of inpatient and outpatient services serving the residents of Wayne County, Ohio. Our health care services include emergency care, cardiac rehabilitation, diagnostic imaging, wound healing, behavioral health services, weight loss management, emergency care, cardiovascular services, outpatient rehabilitation services, inpatient withdrawal treatments, comprehensive cancer care, women's health care, diabetic services, robotic-assisted surgery, anesthesiology, chiropractic services, colonoscopy, endocrinology, endoscopy, internal medicine, pulmonary health services, pharmacy services, orthopedics, speech therapy, sleep medicine, and oncology and infusion services.